Prior to making your purchase, we ask that you please read carefully the following terms of sales and conditions that follow.
If you require further information, we kindly ask that you contact us by email. These general terms and conditions regulate the sales of perfumes or other products by lorenzodanteferro.com.com to private individuals. This website is destined exclusively to private individuals.
The conditions of sales mentioned hereafter concern only lorenzodanteferro.com and are not related to any other conditions as for as those which are applied to our Olfactive Projects for personalized fragrances or perfume compounds.
To place an order online
You may place an order by using the e-commerce shopping system on our website. We will inform you of the total amount of your purchase, including the costs of shipping during your online purchasing operation and prior to finalizing your purchase by payment. After this, you may modify the contents of your shopping cart or cancel your transaction. We receive all purchase orders made online directly which are then immediately processed and forwarded to the purchaser directly from our production laboratories in Camino al Tagliamento (UD) Italy. An email message will notify you regarding the outcome of your online transaction.
Destination of the products
The products sold on this website are not available for sale to companies or professionals and are destined exclusively for personal use (regulated under Italian fiscal law; art. 2 / art 22 comma 1 del DPR 633/72 for merchandise purchased by correspondence and e-commerce for personal use). The resale, distribution and/or any other type of wholesale/retail circulation for any reason whatsoever is severely prohibited. For any specific requests, we ask that you contact our offices directly at +39 0432 778722.
Character of exclusivity of the products
All of the products made available for purchase on our website are to be considered exclusive, in that they are only available for purchase from our direct distribution channels. In fact, it is only possible to purchase our entire product line directly from this website or our direct sales points.
The prices of our products on this website are in EURO, local taxes included (IVA 20%). Fees covering preparation of orders and shipment are not included in our unit prices. If you are ordering from a non European community country, you are the importer of the products that you order. Some customs or local customs could be asked from you. The total amount of those taxes is at your expense. All orders are to be paid exclusively in EURO. lorenzodanteferro.com has the right to modify its prices at any time without previous notice. Nevertheless, all products ordered before a change of price will be invoiced at the prices quoted the day the order took place, providing that the product is in stock on the purchase order date.
Terms and methods of payment
We accept payment by credit card (secure system with crypted channels).
Methods and costs of shipping and delivery
We ship our products by express courier or Italian post. The cost of each separate shipment will be calculated based on the weight and volume of the products purchased and will be displayed to you on your shopping cart online prior to confirming your purchase order and payment. The merchandise travels at risk and danger of the buyer even if sold franco destination.
Product refunds and returns
Due to the fact that a product which has been opened and sampled results in a product which has been used and which cannot be sold again, we inform our clients that we have a no return no refund policy.
Expediting of orders
All orders received during the month of August will be shipped the first days of September and all orders received after the 15th December will be shipped the second week of January
Lorenzo Dante Ferro S.n.c reserves the right to modify at any time the general sales conditions that are in effect at the time of their publication on the website. For all controversies the place of jurisdiction is Udine, Italy.